YouTube Channel Statistics Massachusetts Office of Consumer Affairs and Business Regulation

The Office of Consumer Affairs and Business Regulation is committed to protecting consumers through consumer advocacy and education, and also works to ensure that the businesses its agencies regulate ... See more treat all Massachusetts consumers fairly. and dedicated to creating smarter consumers and better businesses. The Office of Consumer Affairs administers the lemon law and home improvement contractor programs, and oversees five regulatory agencies: the Divisions of Banks, Insurance, Professional Licensure, Standards, and the Department of Telecommunications and Cable. For questions, call our consumer hotline at (617) 973-8787 or toll-free in Massachusetts at (888) 283-3757.